I duly arrived at the retail park to discover that what I though was a PC World was, in fact, a Benson for Beds. Purple signage, you see. It doesn't take much to confuse my brain in its current flimsy state. 'Oh well,' I said to myself, parking up and wondering if I could cover my stupidity with a purposeful visit to Dunelm instead, or maybe 'Go Outdoors!' (nah...that was never going to happen), 'that's bloody typical of this week.' And then I think I got a bit sweary and cursy over a wasted journey. I think I may have also dared the God of Shit Happens to chuck another bit of crap my way and take his chances with what I might do in response.
In I went. It was empty. Well, not of stock, obviously. That would be sad in a pathetic shop kind of way. Empty of people. I approached the laptop display. Gave one of them an experimental poke and, as if by magic, the shopkeeper appeared. Disappointingly, he was not called Mr Benn. He was called Josh. And Josh, it turned out, was jolly helpful, cheerful, polite and an all round purveyor of the kind of excellent customer service that fair makes my heart glow and my soul sing. He listened to what I wanted, he gave me advice. The laptop bundle comprised a laptop (obvs), a laptop bag, McAfee security, a wi-fi printer, a refill ink cartridge, and a couple of packs of printer paper.
'We've just bought a new printer,' said I.
'You could sell this free one for £100 on ebay. Easy,' said Josh.
He gave me a good discount on the lifetime Office software. He upgraded the laptop bag for free because they had run out of the bundle laptop bags and he didn't want me to have a wasted journey coming back to pick one up at a later date when new stocks arrived. He dissuaded me from one laptop which was £100 more because 'quite frankly, you won't need what it does and it'll be a hundred quid down the drain.' He even carried the whole lot to my car for me.